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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terri Alexander

June 18, 2026

5  out of  5
rating by Terri Alexander
"Thank you to miss Rachel she got me insurance and took care of me so I really appreciate her"
We responded:
"Thank Terri, for your kind review! I appreciate you allowing me to assist you. Did you know we have a Referral Program where you can earn FREE Gift Cards! NO LIMIT! "
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Kat B

June 16, 2026

5  out of  5
rating by Kat B
"Rachel was extremely helpful with getting my new policy set up. I work during business hours so it’s very difficult to be able to take personal calls unless it is an emergency. We were able to get everything set up in just minutes and she was even able to help me get a very competitive and wallet-friendly rate. I hope I can remain a State Farm member for good this time!"
We responded:
"Thank you so much for the kind review. I’m really glad I could help you get your new policy set up quickly!

It also makes me happy to hear we were able to find a competitive, wallet-friendly rate for you. I truly hope you’ll stay with State Farm for the long haul. Please don’t hesitate to reach out anytime you need help! "
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Danori Williams

June 16, 2026

5  out of  5
rating by Danori Williams
"Rachel Bailey, was an amazing insurance rep and very helpful to adjusting my rate & policy to my specific requirements."
We responded:
"Hi! Thank you so much for your review—I'm really glad I could help adjust your rate and policy to match your specific requirements.

I appreciate your trust and truly value the opportunity to assist you. Please feel free to reach out anytime you need anything!"
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Kesha Pedal

June 16, 2026

5  out of  5
rating by Kesha Pedal
"Rachel was so kind and helpful to us with getting car insurance!! Saved us a lot of money. Thank you!!!"
We responded:
"Hi! 🎉 Thank you so much for the amazing review! I’m so happy I could help you with your car insurance—and even better that you were able to save a lot of money! 💙

Thank you for trusting me. If you ever need anything in the future, I’m always here!"
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Josue Nieves

June 11, 2026

5  out of  5
rating by Josue Nieves
"Awesome! Great! Super Fast! The Best!!"
We responded:
"Awesome! Thanks for reaching out! I’m here to help and will make the process super-fast and easy. Give me a call anytime! We're looking forward to growing with you! Ask us about our Referral Program!"
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Natural Glover

June 8, 2026

5  out of  5
rating by Natural Glover
"Ms Rachel is the best! If I could get auto insurance again and again I would choose to go through her everytime. She got me the best deal possible. I’m so satisfied!"
We responded:
"Thank you so much for your wonderful review! 😊 I’m truly happy I could help you find the best auto insurance deal possible. Your satisfaction means the world to me—if you ever need anything again, I’d be glad to help anytime. Thank you for choosing me! 🙌🚗💙
—Rachel Bailey"
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Tabatha Breeden

May 29, 2026

5  out of  5
rating by Tabatha Breeden
"Rachel was very thorough and helpful. And saved me money"
We responded:
"Thank you so much for the kind review! 😊 I’m really glad I could be thorough and help you find ways to save money. 💰🌟

Did you know that if you refer a friend or family member, you receive a $10 gift card? 🎉 Thanks again for sharing!"
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Danielle Barrett

May 27, 2026

5  out of  5
rating by Danielle Barrett
"Insurance set up on my new vehicle was super easy and smooth. Everything was done via text and communicated effectively."
We responded:
"Thank you so much for your review! We’re really glad to hear that setting up the insurance for your new vehicle was easy and smooth—and that the whole process through text felt clear and well communicated. We truly appreciate you choosing us!"
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Elmer Mendoza

May 19, 2026

5  out of  5
rating by Elmer Mendoza
"Great customer service! She made everything super easy and simple and explained everything perfectly! Highly recommended."
We responded:
"Hi there! Thank you so much for your great review. I’m really happy to hear that everything felt easy and simple for you and that my explanations were clear. It was a pleasure helping you, and I truly appreciate your recommendation!"
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T. Nicole Bremby

May 15, 2026

5  out of  5
rating by T. Nicole Bremby
"They have very good customer service. They made my process very simple and easy!"
We responded:
"Thank you for your support! I'm happy we were able to make the process simple and easy for you. Our goal is to make it as streamlined and easy as possible. "
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Darwin Vaca

May 11, 2026

5  out of  5
rating by Darwin Vaca
"Buen trabajo"
We responded:
"¡Gracias por tu apoyo, Darwin!"
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Rosalba Davis

May 8, 2026

5  out of  5
rating by Rosalba Davis
"The moment I spoke with the person on the phone, I noticed the interaction was pleasant. Very convincing, and professional."
We responded:
"Thank you Rosalba for your kind review! We put Customer Service as our #1 priority. We look forward to getting to know you more and build a long-time relationship with you."
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Salena Vinson

May 7, 2026

5  out of  5
rating by Salena Vinson
"Rachel from State Farm was very helpful and patience with me in answering all of my questions, working with my schedule and getting me the best value. I definitely recommend her."
We responded:
"Hi Salena! Thank you so much for the kind words. I’m really glad I could help and that you felt comfortable asking all your questions. It was my pleasure working around your schedule and making sure you got the best value.

And if you know anyone else who could use great coverage and friendly guidance, we do have a referral program—feel free to send them my way. Thanks again for trusting me!"
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Kaleemullah Baig

May 6, 2026

5  out of  5
rating by Kaleemullah Baig
"Thank you Rachel for helping me find the right auto insurance."
We responded:
"Thank you so much for choosing Rachel Bailey State Farm for your insurance needs and your support Kaleemullah! Don't forget to follow us on FACEBOOK @ https://www.facebook.com/109338508295642 & INSTAGRAM @ https://www.instagram.com/rachel_insures/ to up to date on Rachel Bailey State Farm!"
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Ellen Schulz

May 1, 2026

5  out of  5
rating by Ellen Schulz
"I recently bundled my home and auto Insurance with State Farm and I couldn’t be happier with the experience from start to finish! Rachel Bailey was my agent and she couldn’t have been more congenial, efficient and helpful."
We responded:
"Thank you so much Ellen, for your review—I'm so glad to hear you’re happy with bundling your home and auto insurance with State Farm. I really appreciate your kind words about my help throughout the process, and I’m here anytime you need anything in the future. 😊—Rachel Bailey"
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shannon talley

April 30, 2026

5  out of  5
rating by shannon talley
"Great customer service"
We responded:
"Thank you Shannon for supporting us! It was such a pleasure talking with you today. I loved listening to the little ones playing. LOL"
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Adrian Austin

April 29, 2026

5  out of  5
rating by Adrian Austin
"Rachel Greatly exceeded my expectations. Danielle did an awesome job trying to help solve my issue, miracles don't always happen no matter the effort, but her help was definitely heroic."
We responded:
"Thank you so much for your amazing feedback! I’m delighted to hear that we greatly exceeded your expectations. It truly means a lot to me!"
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penny holley

April 27, 2026

5  out of  5
rating by penny holley
"Take care of my details 😁"
We responded:
"Thank you Penny for support! Welcome to the Rachel Bailey State Farm family!"
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nadine simpson

April 15, 2026

5  out of  5
rating by nadine simpson
"Always accommodating with my needs."
We responded:
"Thank you so much for the 5-star review! We’re thrilled we could always accommodate your needs. We truly appreciate your trust in us!"
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Mason Gabrielle Brennan

April 11, 2026

5  out of  5
rating by Mason Gabrielle Brennan
"Rachel helped me get auto insurance at an affordable rate while still offering me great coverage! I decided to get the beacon to save me a couple of dollars on my monthly payment."
We responded:
"Thank you so much for your kind words! We work hard to ensure our customers have the appropriate coverage at the lowest price possible. "
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Precious Jones

April 9, 2026

5  out of  5
rating by Precious Jones
"Ms. Rachel Bailey was very polite and helpful. She helped me to get renters insurance right away with no hassles at all."
We responded:
"Thank you so much for your kind words! I’m glad I could assist you in getting your renters insurance quickly and smoothly. If you ever need anything else, please don’t hesitate to reach out. I appreciate your feedback!"
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Daretta Toran

April 8, 2026

5  out of  5
rating by Daretta Toran
"Rachel B. is the agent I spoke with. Very awesome, knowledgeable and easy to talk to."
We responded:
"Thank you for your feedback! I appreciate your support!"
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redx_jt

April 7, 2026

5  out of  5
rating by redx_jt
"Great customer service from agent."
We responded:
"Thank you for your kind feedback! I appreciate you! "
Profile photo of Darnley Scoon

Darnley Scoon

March 19, 2026

5  out of  5
rating by Darnley Scoon
"Rachel is simply awesome. Any car insurance needs you have she will take great care of you. My recent experience she got back with me so fast. She provided excellent service processed quotes in such a relatable digital platform.

You are the Best."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you had a great experience and found the service helpful and efficient. Making the process easy and relatable is very important to me, and I’m glad it showed! If you ever need anything else with your car insurance or have any questions, don’t hesitate to reach out. I’m always here to help!

You’re the best for taking the time to share this — it truly means a lot to me."
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Endya Skinner

March 19, 2026

5  out of  5
rating by Endya Skinner
"Rachel was extremely helpful"
We responded:
"Thank you for your support! Did you know we have a Referral Program? You can earn $10 for every person and $25 for every Business you Refer - No Limit!!"