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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kat Helmadollar

February 26, 2026

5  out of  5
rating by Kat Helmadollar
"I just have to say I am so happy with the service I have received"
We responded:
"Thank you so much for your review, Kat! I am so pleased you are a part of the State Farm family!!!"
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Preston Bouldin (Preston)

February 19, 2026

5  out of  5
rating by Preston Bouldin (Preston)
"I reached out for help with my home policy, and Rachel absolutely exceeded my expectations! She didn’t just stop there — she went above and beyond by helping me with my auto policy as well and even provided a life insurance quote to help protect my family.

Her professionalism, knowledge, and genuine care made the entire experience smooth and stress-free. I couldn’t be more grateful for her outstanding service!"
We responded:
"Thank you so much for your kind words! I’m truly grateful for the opportunity to assist you with your home and auto policies, and I’m glad I could help provide a life insurance quote to support your family’s protection. Making the process smooth and stress-free is always my goal, and it means a lot to hear that you felt cared for and supported. Please don’t hesitate to reach out if you need anything else—I’m here to help!

Warm regards,
Rachel"
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Josue Nieves

February 11, 2026

5  out of  5
rating by Josue Nieves
"Awesome! Great! Super Fast!"
We responded:
"Awesome! Thanks for reaching out! I’m here to help and will make the process super-fast and easy. Give me a call anytime! We're looking forward to growing with you! Ask us about our Referral Program!"
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Diva Grant

February 10, 2026

5  out of  5
rating by Diva Grant
"I love yall so much"
We responded:
"Thank you so much! We appreciate you choosing Rachel Bailey State Farm and look forward to our continued growth together!"
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MOD MONSTER

February 3, 2026

5  out of  5
rating by MOD MONSTER
"Fast and helpful has great communication skills Friendly"
We responded:
"Thank you for your support!!"
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Vin HlZ

January 15, 2026

5  out of  5
rating by Vin HlZ
"Anytime I need anything some on the team gets in touch with in 5 minutes! Good service!!!!"
We responded:
"Thank you so much for your wonderful feedback! We're committed to providing quick and attentive service, and I'm glad to hear our team is meeting your expectations. If you ever need anything, don’t hesitate to reach out—we’re always here to help!"
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Los

January 15, 2026

5  out of  5
rating by Los
"New to State Farm, but I love the customer service I’ve gotten from Mrs. Bailey. Looking forward to doing much business with State Farm. Keep up the good work, I have to also thank my brother for giving me her contact information!!"
We responded:
"Thank you so much for your kind words! I’m so glad to hear you’ve had a great experience with me so far. I’m excited to work with you and look forward to helping you with all your insurance needs here at State Farm. A big thanks to your brother for connecting us! Please don’t hesitate to reach out anytime—I’m here to help!"
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Samuel Ellis

January 14, 2026

5  out of  5
rating by Samuel Ellis
"Friendly wonderful awesome experience, I’ll tell people to give them a call."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a friendly and wonderful experience. We truly appreciate you recommending us. Just so you know, we have a referral program as a way to say thank you when you refer friends. We look forward to helping you and your friends again soon!"
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nitha shelvin

January 13, 2026

5  out of  5
rating by nitha shelvin
"I had a great experience with Rachel.She explained everything and I got a good insurance what I needed."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we provided clear explanations and helped you find the insurance coverage you needed. We appreciate your feedback and look forward to assisting you again in the future!"
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baxter1365

January 7, 2026

5  out of  5
rating by baxter1365
"Very knowledgeable, professional and able to get me the best policy price in under an hour! Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service knowledgeable and professional, and that we could secure the best policy price for you so quickly. Your recommendation means a lot to us! Don’t forget, we have a referral program where you can earn FREE Gift Cards for every person you refer to us. If you ever need assistance in the future, we're here to help!"
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Cortney Williams

December 30, 2025

4  out of  5
rating by Cortney Williams
"You made the process quick and easy. Talking to Rachel, help me feel comfortable. She didn’t make me feel rushed or like another number. Thank you for everything."
We responded:
"Thank you so much for your kind feedback! I’m really happy to hear that I could make the process quick and comfortable for you. It was a pleasure working with you, and I’m always here if you need anything else. Thanks again!"
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Chris Billiot

December 29, 2025

5  out of  5
rating by Chris Billiot
"Rachel was great! She was very professional and helpful. She walked me through the whole process of setting up car and home insurance."
We responded:
"Thank you so much for your kind words! I’m really glad I could be there to guide you through setting up your car and home insurance. It means a lot to me to know the process felt clear and easy for you. If you ever have any questions or need anything else, please don’t hesitate to reach out—I’m always here to help. Looking forward to staying in touch!
Warmly,
Rachel Bailey"
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Erin Price

December 17, 2025

5  out of  5
rating by Erin Price
"Update: Rachel is still my agent. Quick to help and answer questions.
Rachel and Shannon are wonderful to work with. Quick to respond, always pleasant and got me rates that were 40% lower than previous insurance company. Can't say thank you enough!!!"
We responded:
"You are so welcome Erin! It was definitely our pleasure! We appreciate you choosing Rachel Bailey State Farm!"
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Melissa Moore

December 16, 2025

5  out of  5
rating by Melissa Moore
"They take the time to look into each policy thoroughly and make you feel like you matter...thank you"
We responded:
"Thank you so much for your thoughtful review! I’m glad to hear that you felt valued and that we took the time to thoroughly review your policy. Making sure each customer feels important and well cared for is very important to me and my team. We truly appreciate your trust and kind words!
– Rachel"
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Kevin Mcclendon

December 16, 2025

5  out of  5
rating by Kevin Mcclendon
"Rachel and her staff are a gem! They always answers or responds promptly and create a great customer experience for her clients."
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you’ve had a positive experience with my team and me. We truly strive to provide prompt responses and exceptional service to all our clients. Your feedback means a lot and motivates us to keep delivering our best. Looking forward to continuing to serve you!
– Rachel"
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T'Keyah Phillips

December 12, 2025

5  out of  5
rating by T'Keyah Phillips
"I truly appreciate Rachel and her staff. They are amazing and do not mind assisting you with whatever you need."
We responded:
"Thank you so much for your kind words! I’m glad to hear you had a positive experience with me and my team. We always strive to provide personalized service and create customized policies that fit your needs at a reasonable price. If there’s ever anything else you need, don’t hesitate to reach out!"
Profile photo of Talisa Dosamantes

Talisa Dosamantes

December 12, 2025

5  out of  5
rating by Talisa Dosamantes
"Rachel Bailey is the best. Anything and everything I requested she made possible all in less than 15 minutes. That's what I call service. Thank you so much Ms Rachel!"
We responded:
"Thank you so much for your wonderful feedback! I'm thrilled to hear that my team and I could assist you quickly and effectively. Providing excellent service and making things possible for our customers is always our top priority. It was our pleasure to help, and please don’t hesitate to reach out anytime you need anything!"
Profile photo of William Reynolds

William Reynolds

November 20, 2025

5  out of  5
rating by William Reynolds
"Danielle from Rachel Bailey's State Farm office provided the kind of customer service I have come expect from the office. I believe she went above and beyond to fix an issue I was having with the main office. She kept me informed promptly (with all good news I may add) and came up with a time saving solution for myself and corporate.

Thanks for a job well done,
Bill Reynolds"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Danielle from Rachel Bailey's State Farm office provided you with exceptional customer service and went above and beyond to resolve your issue. It's great to know she kept you promptly informed and came up with a time-saving solution that benefited both you and corporate. We appreciate your feedback and look forward to continuing to serve you!"
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Terry Legg

November 5, 2025

5  out of  5
rating by Terry Legg
"Shelby was wonderful. She took care of my new car insurance documents promptly."
We responded:
"Thank you for your kind words! We're delighted to hear that Shelby provided you with prompt and excellent service. If you need any further assistance with your car insurance, please don't hesitate to reach out!"
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Ariel mia

October 31, 2025

5  out of  5
rating by Ariel mia
"Love the service low rates and went above and beyond for me thanks to Rachel Bailey"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rachel Bailey went above and beyond for you. We appreciate your feedback and look forward to serving you again! Don’t forget, we offer gift cards as a thank you for any referrals you send our way."
Profile photo of Iliana Rodriguez

Iliana Rodriguez

October 30, 2025

5  out of  5
rating by Iliana Rodriguez
"I’ve worked with Rachel for my auto insurance needs, including my Hyundai Accent last year and my new vehicle that I recently added to my policy this year. Throughout everything, she has been amazing—very knowledgeable and easy to connect with at all times. The whole process has been smooth and straightforward. I highly recommend her to anyone!"
We responded:
"Thank you so much for your kind words and recommendation! I’m delighted to hear that I could make the insurance process smooth and easy for you, whether it was for your Hyundai Accent or your new vehicle. It’s always my goal to provide knowledgeable and responsive service. Please don’t hesitate to reach out if you need anything else—I’m here to help!"
Profile photo of John Polson

John Polson

October 28, 2025

5  out of  5
rating by John Polson
"Shelby was a delight, very informative and attentive"
We responded:
"Thank you so much! We’re thrilled to hear Shelby was such a delight and provided great info and attention. Your kind words made our day!"
Profile photo of Michelle Chauvin

Michelle Chauvin

October 28, 2025

5  out of  5
rating by Michelle Chauvin
"Rachel really went above and beyond to help meet our insurance needs. Highly recommend!"
We responded:
"Thanks so much for the kind words! I’m really glad I could help with your insurance needs. I appreciate the recommendation and am always here if you need anything else!"
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Jennifer Hill

October 23, 2025

5  out of  5
rating by Jennifer Hill
"Fast Service and very helpful! Much appreciated!"
We responded:
"Thank you, Jennifer for your support! I appreciate you!"
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Yvonnya Peoples

October 14, 2025

5  out of  5
rating by Yvonnya Peoples
"Great service
Highly recommended"
We responded:
"Thank you so much Yvonnya for your review of your experience! "