
State Farm® Insurance Agent Rachel Bailey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronyea Dunton
August 15, 2025
"Shelby is amazing. Always very helpful."
"Thank you for the kind words! We appreciate you! "
K Walker
August 14, 2025
"I love them! They are always helpful and friendly!! My fav ladies!!"
"Thank you so much for your kind words! We're thrilled to hear that you love our team and appreciate the friendly, helpful service we strive to provide. Your support means the world to us! 🌟"
Amanda Scott
August 14, 2025
"Rachel helped us so quickly! I don’t think we have been helped this quickly in the years we have been with State Farm. This was our first dealings with Rachel and we are very impressed! Thank you Rachel!!"
"Thank you so much for your wonderful feedback! I'm thrilled to hear that I could assist you quickly and make a positive impression during your first experience with me. It's a pleasure to support you, and I look forward to continuing to provide you with excellent service!"
Joshua Swoope
August 14, 2025
"Shelby was very helpful and professional"
"Thank you for your kind words! We're glad to hear that Shelby was very helpful and professional. We appreciate your support and look forward to assisting you again in the future."
Kelli Brown
August 13, 2025
"I spoke with Shelby. She was very nice and helpful such a joy to work with. Shelby was very knowledgeable about the insurance products she presented. I purchased car and motorcycle insurance. It was wonderful to get a decent quote with everything else in the world going up it was nice to have my insurance come down. I would recommend Shelby to all of my friends."
"Thank you so much for your kind words! I’m thrilled to hear that Shelby provided you with helpful, knowledgeable service and that you were able to secure great rates on both your car and motorcycle insurance. We truly appreciate your recommendation and look forward to continuing to serve you and your friends in the future. Safe travels!"
Troy Anglin
August 12, 2025
"I had a great experience working with Rachel and Shelby. Rachel did an excellent job finding the best value for my coverages, and I truly appreciate her effort and attention to detail. Both Rachel and Shelby were friendly, professional, and made the entire setup process smooth and easy. I'm very happy I got the chance to speak with them... Highly recommend!"
"Thank you so much for your wonderful review! I’m truly grateful for the opportunity to assist you and am so glad we could find the best coverage that fits your needs. I understand how important it is to feel confident and comfortable during this process, and I’m happy that Shelby and I could make everything smooth and easy for you. Your kind words mean a lot to me, and I’m here anytime you need support or have questions. Thanks again for trusting us!"
Johanny Lopez
August 12, 2025
"Great help will recommend using for any insurance services"
"Thank you, Mr. Lopez! If you refer friends or family to us, you can earn a $10 gift card for every referral, with no limit. We look forward to continuing to assist you with all your insurance needs!"
Joseph Dimina
August 7, 2025
"Super responsive and helpful! Dropped my rates down significantly, works well for military"
"Thank you for your Support, Joe! Just a quick note—if you refer friends or family to us, you can earn a $10 gift card for every referral, with no limit. We look forward to continuing to assist you with all your insurance needs!"
SAGAR PATEL
August 6, 2025
"Good"
"Thank you for your Support, Mr. Patel! Just a quick note—if you refer friends or family to us, you can earn a $10 gift card for every referral, with no limit. We look forward to continuing to assist you with all your insurance needs!"
K
August 5, 2025
"I had a great experience! Very professional, knowledgeable, and took the time to explain all my options and questions clearly. Highly recommend for anyone looking for reliable insurance support!"
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and that our team was able to provide clear explanations and reliable support. Your recommendation means a lot to us! Just a quick note—if you refer friends or family to us, you can earn a $10 gift card for every referral, with no limit. We look forward to continuing to assist you with all your insurance needs!"
Madison Luckman
August 1, 2025
"So helpful! Rachel helped me understand the ins and outs of my policy and where to make changes if I wanted to. I had State Farm for years and decided to give another company a try when I moved to a different area… the grass was not greener! So happy to be back with State Farm."
"Thank you so much for your kind words! I’m so glad I could help you understand your policy and make the right changes for your needs. It’s wonderful to have you back with State Farm, and I’m committed to providing you with the best service possible. Please feel free to reach out anytime if you have questions or need assistance. Also, don’t forget we have a referral program as a thank you when you share our services with friends and family!"
Madi Sheppard
July 24, 2025
"Recently called regarding quotes and spoke with Shelby. She was very polite and understanding while discussing different insurance plans. Answered all of my questions with clear communication and professionalism, while continuing to make me feel welcomed and not rushed. By far the best insurance experience I have ever had. 10/10 experience!"
"Thank you so much for sharing your experience! We're delighted to hear that Shelby provided you with polite, clear, and professional service while making you feel welcome and comfortable. Your 10/10 rating means a lot to us. Also, we have a referral program that you might find valuable—please feel free to ask for more details. We look forward to continuing to support you with your insurance needs."
zion saez
July 18, 2025
"Max was so helpful, very kind, and answered every question I had about anything. She was great and a huge help, thank you Max!"
"Thank you so much for your kind words! We're thrilled to hear that Max was able to assist you and provide the support you needed. We'll be sure to share your appreciation with her. If you have any more questions or need further help, please don't hesitate to reach out!"
Mark Rabovsky
July 11, 2025
"Rachel was very helpful and got me a great rate"
"Thank you so much for your kind words! I’m glad I could help you find a great rate. Please don’t hesitate to reach out if you ever need anything else—I’m here to help!"
Kevin Caesar
July 11, 2025
"Hands down best agent you can ask for. Thanks for your service."
"Thank you so much for your kind words! It was a pleasure working with you, and I'm glad I could provide the service you deserved. If you ever need anything else, don't hesitate to reach out! "
Rob Hocutt
July 7, 2025
"Got a quote for renters and vehicle insurance and Rachel and Shelby were very helpful. Rachel masterfully went through the process and completed my policies very quickly and professionally. She also offered assistance about life insurance policies and helping me determine what policy would be right for me. Will definitely continue business with this agency for a long time"
"Thank you so much for your wonderful feedback! I’m delighted to hear that Shelby and I were able to assist you promptly and professionally. Helping you find the right coverage and guiding you through the process is what we strive for every day. We truly appreciate your trust in our agency and look forward to supporting you with all your insurance needs for many years to come!"
Joseph Geraci
July 3, 2025
"Thanks Max! I appreciate your delightful demeanor and detailed explanation of the policy options. 5 star customer service!"
"Thank you so much for your kind words! I'm thrilled to hear that my explanation was helpful and that you had a great experience. Your satisfaction means a lot to me! If you have any more questions, feel free to reach out anytime."
Charles Tyhurst
June 24, 2025
"Sales associate was helpful and friendly and professional."
"Thank you for your kind words! We're delighted to hear that our sales associate provided you with helpful, friendly, and professional service. Our team strives to create a positive experience for every customer, and your feedback reaffirms our commitment to excellence. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!"
orozco edwin
June 23, 2025
"Max schooley was helpful & friendly when I called to add renters insurance in another state. Great customer service"
"Thank you so much for taking the time to share your positive experience with Max Schooley! We're thrilled to hear that he was able to assist you with adding renters insurance in another state and that you found him helpful and friendly. At Rachel Bailey State Farm, we pride ourselves on providing exceptional customer service, and it’s wonderful to know that Max upheld that standard. If you have any further questions or need assistance in the future, please don’t hesitate to reach out"
Thomas Whiteman
June 20, 2025
"Incredible communication, and attention to detail."
"Thank you so much for your feedback! It truly means a lot to hear that you appreciated the communication and attention to detail. I understand how important these qualities are in making sure your needs are met and that you feel valued. If there's anything more I can do to assist you or if you have any specific concerns, please don’t hesitate to share. I'm here for you!"
Larry Hurt
June 19, 2025
"Great customer service and amazing energy to help find the best coverage. Very patient and polite. Definitely Deserves an five star review"
"Thank you for your wonderful review! I’m thrilled to hear that I was able to provide you with the support and energy you needed to find the right coverage. Your kind words about my patience and service truly mean a lot to me. I look forward to assisting you again in the future!"
Michelle Hayes
June 17, 2025
"I did a quote online last night, received a call from an Agent, Rachel today to confirm the quoted rate and got insured! Excellent fast service and a much better rate than my current agency. Happy to be a returning customer!"
"Thank you so much for your kind words! I’m thrilled to hear that you had a great experience with our online quote process and that I could assist you in securing a better rate. We always strive to provide fast and efficient service to our customers, and it's wonderful to know that you feel valued as a returning customer. If you have any further questions or need assistance in the future, don’t hesitate to reach out!"
Syreeta Porter
June 11, 2025
"If you're looking for a State Farm rep, ask for Max Schooley. She's professional, precise and thorough. She will get you started on a policy that suits you. I had a great interaction with her and thanks to her I now have the best, affordable coverage for my two cars. Thanks, Max!"
"Thank you so much for your positive review! We’re thrilled to hear about your great experience with Max Schooley. Her professionalism and attention to detail are truly valued, and it’s wonderful to know she helped you find the perfect coverage for your cars. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thanks again for your recommendation!"
John Park
June 5, 2025
"Victoria is kind, knowledgeable and explains State Farm's products concisely."
"Thank you so much for your kind feedback! I’m thrilled to hear that Victoria provided you with excellent service and made our State Farm products easy to understand. We work hard to ensure our clients feel informed and supported, and it’s always rewarding to hear when we succeed."
josie chambers
June 5, 2025
"Any time I have any issues or questions Rachel is very quick to reach out to me and get them resolved. Thank you so much for the amazing and quick customer service."
"Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It's always my goal to provide prompt and effective support no matter what time of day it is, and I'm glad to hear that I've been able to assist you. If you have any more questions or need further assistance, please don’t hesitate to reach out."