
State Farm® Insurance Agent Rachel Bailey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charles Tyhurst
June 24, 2025
"Sales associate was helpful and friendly and professional."
"Thank you for your kind words! We're delighted to hear that our sales associate provided you with helpful, friendly, and professional service. Our team strives to create a positive experience for every customer, and your feedback reaffirms our commitment to excellence. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!"
orozco edwin
June 23, 2025
"Max schooley was helpful & friendly when I called to add renters insurance in another state. Great customer service"
"Thank you so much for taking the time to share your positive experience with Max Schooley! We're thrilled to hear that he was able to assist you with adding renters insurance in another state and that you found him helpful and friendly. At Rachel Bailey State Farm, we pride ourselves on providing exceptional customer service, and it’s wonderful to know that Max upheld that standard. If you have any further questions or need assistance in the future, please don’t hesitate to reach out"
Thomas Whiteman
June 20, 2025
"Incredible communication, and attention to detail."
"Thank you so much for your feedback! It truly means a lot to hear that you appreciated the communication and attention to detail. I understand how important these qualities are in making sure your needs are met and that you feel valued. If there's anything more I can do to assist you or if you have any specific concerns, please don’t hesitate to share. I'm here for you!"
Larry Hurt
June 19, 2025
"Great customer service and amazing energy to help find the best coverage. Very patient and polite. Definitely Deserves an five star review"
"Thank you for your wonderful review! I’m thrilled to hear that I was able to provide you with the support and energy you needed to find the right coverage. Your kind words about my patience and service truly mean a lot to me. I look forward to assisting you again in the future!"
Michelle Hayes
June 17, 2025
"I did a quote online last night, received a call from an Agent, Rachel today to confirm the quoted rate and got insured! Excellent fast service and a much better rate than my current agency. Happy to be a returning customer!"
"Thank you so much for your kind words! I’m thrilled to hear that you had a great experience with our online quote process and that I could assist you in securing a better rate. We always strive to provide fast and efficient service to our customers, and it's wonderful to know that you feel valued as a returning customer. If you have any further questions or need assistance in the future, don’t hesitate to reach out!"
Syreeta Porter
June 11, 2025
"If you're looking for a State Farm rep, ask for Max Schooley. She's professional, precise and thorough. She will get you started on a policy that suits you. I had a great interaction with her and thanks to her I now have the best, affordable coverage for my two cars. Thanks, Max!"
"Thank you so much for your positive review! We’re thrilled to hear about your great experience with Max Schooley. Her professionalism and attention to detail are truly valued, and it’s wonderful to know she helped you find the perfect coverage for your cars. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thanks again for your recommendation!"
John Park
June 5, 2025
"Victoria is kind, knowledgeable and explains State Farm's products concisely."
"Thank you so much for your kind feedback! I’m thrilled to hear that Victoria provided you with excellent service and made our State Farm products easy to understand. We work hard to ensure our clients feel informed and supported, and it’s always rewarding to hear when we succeed."
josie chambers
June 5, 2025
"Any time I have any issues or questions Rachel is very quick to reach out to me and get them resolved. Thank you so much for the amazing and quick customer service."
"Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It's always my goal to provide prompt and effective support no matter what time of day it is, and I'm glad to hear that I've been able to assist you. If you have any more questions or need further assistance, please don’t hesitate to reach out."
Amber Kilpatrick
June 4, 2025
"Max was fantastic. Made the process super easy and was a lot of fun to talk too. I appreciate her honesty and patience!"
"Thank you for your feedback! We're thrilled to hear that Max provided you with such a positive experience. It's great to know that she made the process easy and enjoyable for you. Your appreciation for her honesty and patience is invaluable, and we’ll be sure to pass along your kind words. If you have any more feedback or need further assistance, feel free to reach out!"
H B
June 3, 2025
"Madison Nicole schooley is the best agent personality knowledge is unmatched"
"Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with Madison Nicole Schooley. Her dedication to providing exceptional service truly sets her apart! We appreciate your feedback and look forward to assisting you again in the future!"
Melody Domingue
June 3, 2025
"Great experience with Max helping me get me new policy. I highly recommend her! She also has a great sense of humor!"
"Thank you for taking the time to share your experience! We're so glad to hear that Max was able to assist you in getting your new policy. It’s wonderful to know that her sense of humor made the process enjoyable for you. We understand that navigating insurance can be overwhelming, and we’re here to support you every step of the way. Your recommendation means a lot to us, and we look forward to assisting you in the future!"
Haley Crabtree
June 3, 2025
"Max Schooley helped me retain an auto insurance policy today and she was absolutely phenomenal!"
"Thank you so much for your kind words! We're thrilled to hear that Max Schooley provided you with exceptional service while helping you retain your auto insurance policy. At Rachel Bailey State Farm, we strive to ensure our clients feel supported and informed throughout the process. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business!"
Rachel Joyner
June 2, 2025
"Max was amazing.. she was so sweet and wonderful to work with us to add another car on our plan.."
"Thank you so much for your kind words! We're thrilled to hear that Max provided you with excellent service while helping you add another car to your plan. Our team strives to make every experience as smooth and enjoyable as possible. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
Mal Mal
May 30, 2025
"Been a very big help"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Tadarious Mann
May 23, 2025
"Seamless process, exceptional customer service skills and professionalism!!!!"
"Thank you so much for your wonderful feedback! We're truly delighted to hear that your experience with us was seamless. We understand how important it is to feel valued and supported, and we're glad our team could provide you with the exceptional customer service you deserve. Your satisfaction means the world to us, and we’re here for you anytime you need assistance. Thank you for choosing us, and we look forward to serving you again!"
Max Schooley
May 23, 2025
"Max is the BEST rachel and victoria are pretty cool as well best team ever !!!!!!"
"Thank you for your support!"
Gabriel Skipper
May 21, 2025
"Wonderful customer service."
"Thank you for your kind words! We're so glad to hear you had a great experience with our customer service. Your satisfaction means the world to us, and we can’t wait to help you again!"
Natesha Vassell
May 20, 2025
"Victoria was very patient and answered my questions without frustration"
"Thank you for your kind words! We’re thrilled to hear that Victoria provided you with such a positive experience. Her patience and willingness to help are truly valued here. We appreciate your feedback and look forward to serving you again!"
Eny’Jah
May 19, 2025
"Max and Rachel helped me out with the best customer service ever. Every other insurance charges hundreds of dollars but they gave be the best price! Both of them are polite and very warm welcoming, definitely happy about my choice!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Anthony Lewis
May 19, 2025
"Easy processing"
"Thank you, Anthony! Good luck with physical therapy! Don't push to hard on those knees."
Antonio Stevens
May 14, 2025
"Victoria helped me get the insurance coverage I needed. She is patient, kind, and very knowledgeable. I recommend her assistance to anyone needing help with insurance"
"Thank you so much for your kind words! We're thrilled to hear that Victoria provided you with the support and expertise you needed for your insurance coverage. She truly is a valuable member of our team, and your recommendation means a lot to us. If you have any more questions or need further assistance in the future, don't hesitate to reach out!"
Sean McDaniel
May 13, 2025
"Rachel's office is top notch and more than willing to help you with your Property and Casualty needs!! I have dealt mostly with Victoria who is awesome! I have also spoken to Rachel as well! They are not just in it to get you off the phone, they want to truly know how they can help!!"
"Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with our team, especially with Victoria. We pride ourselves on providing personalized service and truly understanding our customer's needs. Your feedback means a lot to us, and we look forward to continuing to assist you with your Property and Casualty needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
T W
May 12, 2025
"I was blessed to be helped by Max today and I can truly say she has an amazing personality! It’s almost like I was talking to a good friend during the call. Thank You Max"
"Thank you so much for your kind words! We're thrilled to hear that Max was able to provide you with such a positive experience. She truly embodies the friendly and supportive spirit we strive for here. We’re glad you felt comfortable and connected during your call. Your feedback means a lot to us, and we look forward to serving you again in the future!"
Michael Eley
May 12, 2025
"Just had a situation they work with me the whole time through"
"Thank you for taking the time to share your experience. I truly appreciate your feedback and am glad to hear that my team and I were able to assist you throughout the process. We strive to provide exceptional service and support to all our clients, and it’s wonderful to know that we met your expectations. Your satisfaction is our top priority, and your kind words motivate us to keep improving."
Jonathan Larrew
May 9, 2025
"Great help walking me through getting my bost insured. Having a person to talk to really makes a difference!"
"Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our assistance helpful in getting your boat insured. We believe that personal interaction makes all the difference, and it's great to know that our team was able to provide you with the support you needed."